A career with Symology, with plenty of benefits

Symology has long recognised it’s greatest asset is not it’s award-winning software, solutions or services, but it’s staff. As an Employee Owned company, we recognise that value and ensure we operate in the interests of ourselves as well as our customers.

  • Hybrid Working – most roles support working from home where appropriate, typically one or two days in the office per week provides an excellent work/life balance.

  • Competitive Packages – we do our best to provide competitive salaries and reward individuals with annual performance bonuses.

  • Annual EOT Bonus – a tax-free annual bonus, based on company performance. Simply put, this superb annual bonus is an advantage we have as an Employee Owned company. The bonus applies equally for all staff, regardless of salary or individual performance.

  • Company Pension – favourable contributions are available with our scheme.

  • Employee Assistance Program – from fitness and nutrition advice, to mental wellbeing and access to a confidential counselling service. Our EAP scheme supports employees and their families when they need it, and includes confidential access to a GP, which can be handy where access to your own is restricted, for whatever reason.

  • Discounted Products and Services are available from many retailers, suppliers, restaurants and more, through a voucher scheme we’ve put in place.

  • Electric Vehicle Scheme – one of many salary sacrifice schemes we provide, this allows you to purchase an electric car through payments taken from your gross earnings, reducing your tax burden.

  • Cycle to Work Scheme – assistance with purchasing a bike and accessories.

  • And more! As an Employee Owned company, we are open to your ideas if they may become a benefit for all of us.

A few of us celebrating Employee Ownership day

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Employee Owned

Current Vacancies

We are actively recruiting for the roles in this section, if you think something suits you, download the PDF job specifications and see if it’s a fit for you. To apply for a position, complete the Application Form at the base of this page.

Customer Services

Customer Services Manager - Vacancy

The Customer Services Manager is responsible for leading and developing the Service Desk team to deliver exceptional customer support for our solutions.

This role ensures the support function operates efficiently, professionally, and in alignment with company objectives. There is a focus on continuous improvement, stakeholder communication, and ensuring the support team has the processes, tools, and knowledge required to deliver outstanding service.

Helpdesk Consultant - Vacancy

If you have previous experience of working in an Application Support role with strong customer management skills, this could be the perfect opportunity.

Professional Services

Professional Services Consultant - Asset Management - Vacancy

The role reports to the Professional Services Manager. Located at either Warrington, Sheffield or Dunstable. Position is hybrid working with a minimum of 1 day office based per week, the remainder being home based. Occasional travel is required. The role requires expertise in the Highways Asset Management Industry and involves becoming a subject matter expert in Symology software.

Key responsibilities:

  • Collaborate with customer to understand their business processes, needs and overall objectives
  • Gather and document functional requirements, translating them into detailed functional specifications
  • Lead or assist in the implementation of our software solutions, ensuring smooth deployment, configuration, and integration
  • Work with technical and product teams to design and configure software solutions that meet customer requirements

Professional Services Consultant - Integration & Reporting - Vacancy

This varied, specialist consultancy role includes scope to bring many technical skills to the table.

Junior Professional Services Consultant - Vacancy

This role is ideal for someone early in their career who is eager to learn and grow within a fast-paced environment.

Service Delivery

Service Delivery Team Consultant - Vacancy

The Service Delivery Consultant is responsible for delivering high-quality technical support, operational services and customer assistance for a web-based software platform.

The role ensures that customer environments are stable, secure and perform according to Service Level Agreements (SLAs), while providing expert technical guidance across incidents, service requests, releases and ongoing operational activity.

Recent Roles

We are not currently recruiting for the roles listed below, however they do come up regularly and it may be worth getting in touch if they are a great fit for you. Take a look, and when you are ready to reach out, complete the form below; we are always interested in matching the right expertise within our business.

Account Management

Account Manager

Our Account Management Team help our customers get the most from our products and services.

Infrastructure and Security

Technical Systems Administrator

Our Infrastructure and Security Team are currently at full capacity, here is a typical job specification used for recent additions to the team.

Professional Services

Professional Services Consultant - Street Works

This role requires Street Works industry experience, gained from either within local authorities or statutory undertakers.

Project Management

Project Manager

This role has an initial focus on assisting with our customer implementation projects.

Sales and Marketing

Business Development Consultant

The role reports to the Sales & Marketing Manager. Located at either Warrington, Sheffield or Dunstable. Position is hybrid working with 2 days office based and 3 days working from home per week. Regular travel is needed as required. Ideally, the candidate will live within a 40 mile radius of their base office.

Principal Focus – New Customers

  • Providing presentations and demonstrations of our products and services to prospects
  • Creating proposals and taking the lead on meetings and product demonstrations
  • Responding to Direct Sales Enquiries, RFIs, PQQs and ITTs
  • Identifying and qualifying prospects and the potential opportunities

Pre-sales Activities

  • Attendance at conferences and exhibitions
  • Presentations at seminars and User Group meetings
  • Providing assistance with preparing demonstration systems
  • Providing assistance with preparing marketing materials and other sales collateral

Application Form

You can use this form to submit your CV for any role listed above, or to get in touch with us if you think we could be a match. We look forward to hearing from you.

Click or drag a file to this area to upload.