Introducing Aurora

Symology’s next generation
Integrated Asset Management
& Street Works Solution

A new, feature rich experience

Aurora combines the detailed levels of functionality our Insight product was renowned for, with the very latest technologies and our years of industry expertise.

Aurora changes everything in asset and infrastructure management. Connecting teams and integrating information, it makes light work of complex challenges, delivering real benefits so that you can plan, deliver and review with confidence.

Aurora provides a comprehensive Street Works solution for the management and coordination of activities that could cause network disruption. Seamless integration with DfT Street Manager is provided for organisations operating in England.

Facilities to manage Highways Act licences and events are fully catered for. And now in 2024, we’ve expanded Aurora’s capabilities to provide truly integrated Asset Management – from maintaining your inventory, to planned, reactive and routine maintenance.

Cloud based

Browser based 24/7/365 access from anywhere, with any modern device, zero client footprint and automated updates.

Easy to use

Intuitive job role based permission driven workflows, with automated alert notifications.

Built by experts

Our 40 years of in-depth industry experience has helped formulate the Aurora solution.

Dashboards

Real-time facilities providing bespoke design scheduled reports and dynamic performance driven dashboards.

Support

One stop Helpdesk and a Community Portal with a Knowledge Base for reputable technical and functional support.

Security

Hosted with Microsoft Azure, replicated across multiple sites within the UK.

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Video Summary

Aurora in 90 seconds

Aurora changes everything in asset and infrastructure management.

Connecting teams and integrating information, it makes light work of even the most complex of challenges, delivering real insight so that you can plan, deliver and review with confidence.

Aurora is already achieving impressive results

0 years
Live solution use by our customers
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Satisfied customers & growing
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Active users
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National coverage
OMG OMG OMG – I love it!
local authority customer, April 2024
Feature Summary

Core features for today and tomorrow

Get the low-down on what makes Aurora tick, with these headline features, demonstrating what makes Aurora the total solution for any and all Authorities, Utilities and Works Promoters across the United Kingdom.

Street Works

Comprehensive functionality for both Traffic Managers and Works Promoters to manage the complete Street Works life-cycle. Facilities are provided to manage all Works Records, Notices, Permits, Inspections, Comments, FPN’s, Non-Works Activities and Co-ordination.

Asset Management

We are proud to introduce our Asset Management solutions within Aurora, complementing and seamlessly integrating with other business areas. This allows customers to create and maintain an Asset Inventory, and carry out any form of reactive, planned or routine maintenance regimes, with actions covering jobs and inspections – whether using our best practice out of the box solutions, matching your existing processes, or building up a new tailor made solution.

Fully Geospatial

Aurora is a true geospatial solution, utilising the very latest mapping tools provided by the world’s leading GIS supplier – ESRI. Dynamic symbology, spatial view/update areas, query based map filters, Google Street View and WMS/WFS integration are some of the advanced facilities provided.

Dashboards

Aurora provides a wealth of dashboard widgets out-of-the-box, some are aimed at monitoring high level key performance indicators whilst others are provided to assist in driving operational workflows. Direct drill down to the supporting data records is provided with all dashboard widgets.

Mobile Working

Our mobile solutions enable inspectors/contractors to plan out their working day/week; utilise routing facilities, directions, maps and dashboard widgets to help minimise travel and carbon usage. The optimised user-friendly interface ensures all of the correct information can be easily captured. The solution is designed to operate on mobile phones or tablets, and in both online and offline modes.

Connectivity at its Core

In today’s world, real-time integration with other systems is an essential requirement. Aurora provides a full range of APIs enabling interaction with DfT’s Street Manager, Utility Works Management systems, Identity Management systems, corporate Finance Systems, corporate CRM systems, Public Web Portals and Mobile Apps.

Powerful Workflow

Out of the box configurations of optimised core business processes, tested with real-world users, enables Aurora to automatically guide a user through a workflow, simplifying implementations, safeguarding compliance and accelerating efficiencies. These configurations can be further customised using Aurora’s in-built workflow and notification facilities.

 

Community Portal

Aurora’s integrated Community portal provides access to an extensive range of knowledge base articles, facilities to suggest, vote on and monitor feature requests, keep abreast of Symology and Industry related news, and access to video based e-learning courses, complete with quizzes and certificates.

 

Easy to use

A huge amount of thought and effort has gone into the User Interface design of Aurora. In particular huge emphasis has been placed on ensuring that all day-to-day common operations can be carried out in the quickest and easiest way possible..

Job Role Oriented Design

Aurora has been designed from the ground up with it’s users fundamental to its core. Job roles are pre-configured and tailored to match all job role requirements ensuring a consistent approach across an organisation and minimising the impacts of role migration.

Built by experts

Our extensive experience, industry vision, user-focused approach and track record of providing proven solutions, has been channelled into the process of developing Aurora. Regular customer feedback has been sought during the development stage, providing the confidence that Aurora will help our clients streamline their business operations.

Cloud based

Aurora is a Cloud based solution hosted within the UK across multiple sites by Microsoft Azure. Aurora can be accessed 24/7/365 using any modern device via any modern browser with zero client footprint – providing the flexibility and mobility required in today’s modern and flexible world.

Security

Aurora takes full advantage of Microsoft Azure’s multi-layered security across physical data centres, infrastructure and operations. State-of-the-art security facilities include customised hardware, with security controls integrated into the hardware and firmware components, plus added protections against threats such as DDoS.

Solution options